OFTC Online CE Courses

These continuing education (CE) courses are online, self-guided and self-paced. 


Customer Service Essentials

The Customer Service course defines who customers are and considers ways to improve customer interactions. A facet of the course is the focus on the development of key skills for personal improvement. Topics to be covered include:

  • Identifying our customers internally and externally
  • Defining extraordinary customer service
  • Building customer rapport
  • Creating value-added customer interactions

**Cost: FREE**

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For more detailed program information, please contact Roger Byrd at 478-275-5988 or rbyrd@oftc.edu.


mLearning Basics

Mobile learning, or MLearning, is defined as the delivery of learning, education or training on mobile devices, such as mobile phones, tablets, laptops or PDAs. MLearning allows learning to be take place anywhere. With easy access, portability and a variety of resources available, MLearning is the user favorite for fast and convenient training and education. This course will acquaint participants with the basics of mobile learning and ways to make the most of this new learning platform.

**Cost: FREE**

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For more detailed program information, please contact Roger Byrd at 478-275-5988 or rbyrd@oftc.edu.


Online CEU’s

Opportunities for Educators, Construction and General Contracting Industries, Barbers and Cosmetologists

OFTC offers courses will satisfy continuing education requirements for many state licenses. Many of our course offerings – Technical and Business Writing, Communication, Time Management, and Problem-Solving – apply to a variety of state issued license CEU requirements. Other courses like Risk Management, Planning and Scheduling, Project Management, and Contract Documents are more industry specific. We are also able to customize a program for your individual needs. Licensing CEUs include:

  • General Contractor
  • K-12 Education
  • Barber and Cosmetology

For more information regarding cost of course and registration, please contact Roger Byrd at 478-275-5988 or rbyrd@oftc.edu.


Online Customized Training

OFTC offers online customized training for business and industry needs. The Online Leadership Academy certificate program allows participants to receive recognition for the completion of five courses in critical elements of leadership development including:

  • Team Building
  • Motivation
  • Diversity in the Workplace
  • Managing Difficult Situations
  • Workplace Communication

For more information regarding cost of course and registration, please contact Roger Byrd at 478-275-5988 or rbyrd@oftc.edu.


Teleworking

Working in a home office requires a unique set of skills. Teleworkers have additional challenges created by not being in a centralized office with co-workers including communication and peer accountability. Participants in this class will review the advantages and challenges of teleworking. Skills needed to overcome the obstacles of teleworking will be presented with opportunities for reflection given.

**Cost: FREE**

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For more detailed program information, please contact Roger Byrd at 478-275-5988 or rbyrd@oftc.edu.